UNSOLVED

SpeedyIndiana

updated

8 years ago

S

SpeedyIndiana

1 Rookie

•

1 Message

0

4156

August 19th, 2018 14:00

360, PCI Simple Communications Controller

Dell Optiplex 360, currently running Windows 7 32-bit. All has been fine, until lightning struck the Creative Blaster modem that came with it.

Replaced modem with another modem (not Creative Blaster), and once inserted, machine tries to install the drivers, but comes up with PCI Simple Communications Controller, no driver. Nothing on Dell's website for any modem drivers or chipset drivers. 

The only thing stamped on the replacement modem is (it looks like) Alphanet. No drivers came with it, can not find any information on it. I have tried both PCI slots, and get the same error.

THOUGHTS?

  • Tesla1856

    10 Wizard

    •

    18077 Posts

    •

    71916 Points

    3866

    0

    Posted August 19th, 2018 14:00

    Apart from wondering why you are still using Windows-7, I'm wondering why you are bothering to replace an analog-modem. :Smile:

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • speedstep

    11 Legend

    •

    46969 Posts

    3848

    0

    Posted August 20th, 2018 06:00

     

    "PCI Simple Communications Controller"

    PCI\VEN_8086&DEV_2E07&CC_0700

    are  INTEL CHIPSET Drivers

    Its 2 or 3 pieces that must be done.

    INTEL AMT HECI SOL R229705     AMT SOL LMS

    https://downloads.dell.com/chipset/INTEL_AMT-SOL--LMS_A01_R229705.exe

    https://downloads.dell.com/chipset/R251012.exe

    http://downloads.dell.com/published/pages/optiplex-360.html

    This would also indicate that the Audio Codec is missing.

    DescriptionSupported OSDownload
    Analog Devices ADI 198x Integrated High Definition Audio Driver
    This package provides the Analog Devices ADI 198x Integrated High Definition Audio Driver and is supported on Precision and OptiPlex that are running the following Windows Operating System: Windows 7.More details
    Windows 7 32-bit
    Analog Devices ADI 198x Integrated HD Audio Driver
    This package provides the Analog Devices ADI 198x Integrated HD Audio Driver and is supported on the OptiPlex, Precision and Latitude models that are running the following Windows Operating System: Windows 7.More details
    Windows 7 64-bit