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javeed

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3 years ago

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javeed

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March 11th, 2023 07:00

Precision 7810 external hard drive not working USB 3.0

 i perches Dell Precision 7810

usb 2.0 mouse key board pen drives working when i plug external hard drive it showing disk drive not open in my computer and manage store also i face issue from 2 months before it is working now not working i did try format new installation driver update bios update 

please give me any solution

  • Praveen.Singh

    4 Apprentice

    489 Posts

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    Posted March 12th, 2023 08:00

    The issue is with same port or the device it self, check the drive in another system, may be power allocation issue 

  • bradthetechnut

    9 Technologist

    9649 Posts

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    Posted March 15th, 2023 17:00

    HDD being used externally requires 12v power and uses USB for data.  If an adapter is being used that only plugs into USB (USB only has 5v power), it's not going to work unless it's an SSD or laptop 2.5" HDD that only requires 5v power.  HDD being used externally requires docking station (comes in single, dual, multiple, etc.) that plugs into USB and household outlet.

    HDD enclosures and docks on Amazon 

    Best I can answer; not too many details given.