On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager.
They have Device instance paths ROOT\NET\0001 and ROOT\NET\0002
How would I figure out what actual devices these are supposed to be, to identify which driver might be missing? Running the driver scan from the Dell support website does not find any missing drivers.
Obviously, you should have a proper system backup first, but then ...
you can try deleting them from Device Manager and see if they come back during next PnP Hardware Scan.
(edited)
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired) - Like many of you, I can appreciate a good game-engine. - I answer questions here, but I'm not a Dell employee. - Consider giving posts you like a "thumbs-up" - Posting models-numbers and software versions speeds trouble-shooting. - Click "Mark as Accepted Answer" on any post that answers your question best.
theWingMan Game pad would have a VID_PID of VID_046D&PID_C209
USB
046D
Logitech, Inc.
C21F
F710 Wireless Gamepad [XInput Mode]
USB
046D
Logitech, Inc.
C221
G11/G15 Keyboard / Keyboard
USB
046D
Logitech, Inc.
C21A
Precision Gamepad
USB
046D
Logitech, Inc.
C21C
G13 Advanced Gameboard
This applies to the following products: All Logitech Steering Wheels All Logitech joysticks All Logitech game pads except Chill ztream for PC
Under device manager DETAILS TAB what is the text for
HARDWARE ID ?
My service logs show this as non dell device
device driver for ROOT\SYSTEM\0001 in windows 10- (hardware id) root\LogiGamePanelVirtualBus
Logitech GamePanel Virtual Bus Enumerator Driver
;; WmBEnum.inf ;; Logitech Virtual Bus Enumerator INF file ;; ;; Part of Logitech Gaming Software ;; ;; Copyright 2001-2009 Logitech. All rights reserved.
In fact removing the devices and re-scanning for them did result in them staying removed. Which suggests that Windows botched a device driver installation for some other device at some point, and left phantom devices in place. It's definitely not supposed to work that way. Ugh. Thanks, Microsoft....
And thanks to both of you who provided suggestions; out-of-the-box thinking is ever more necessary in today's "It's all Cloud, quality doesn't matter" world :(
I have read through this thread. I only found the step to right-click scan for hardware changes. This din't work for me. Is there any other solution?
Actually, the Solution says to delete them. :Smile:
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired) - Like many of you, I can appreciate a good game-engine. - I answer questions here, but I'm not a Dell employee. - Consider giving posts you like a "thumbs-up" - Posting models-numbers and software versions speeds trouble-shooting. - Click "Mark as Accepted Answer" on any post that answers your question best.
I want to transfer photos from laptop to mobile but this problem is coming.If I delete the driver than can I be able to transfer photos from pc to mobile
Disconnect the device using the right mouse button. If there are no changes in the operation of the system. Feel free to remove this equipment. (also using the right mouse button).
Tesla1856
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Posted October 15th, 2018 11:00
Obviously, you should have a proper system backup first, but then ...
you can try deleting them from Device Manager and see if they come back during next PnP Hardware Scan.
(edited)
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.