libove

updated

2 years ago

L

libove

1 Rookie

8 Posts

0

296372

October 15th, 2018 07:00

Windows 10 Device Manager Unknown Device ROOT\NET\0001

Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-reported-in-device-manager/m-p/6071628#M388

On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager.

They have Device instance paths ROOT\NET\0001 and ROOT\NET\0002

How would I figure out what actual devices these are supposed to be, to identify which driver might be missing? Running the driver scan from the Dell support website does not find any missing drivers.

thank you.

 

  • Tesla1856

    10 Wizard

    17979 Posts

    71570 Points

    267083

    0

    Posted October 15th, 2018 11:00

    Obviously, you should have a proper system backup first, but then ...

    you can try deleting them from Device Manager and see if they come back during next PnP Hardware Scan.

     

    (edited)

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • speedstep

    11 Legend

    46969 Posts

    121734

    0

    Posted April 3rd, 2021 03:00

    Neither Dell Nor Microsoft are responsible for Logitech Gaming Software

    This is non Dell Hardware.  Its not Microsoft's fault either.

    https://support.logi.com/hc/en-us/articles/360024843033--Downloads-Extreme-3D-Pro

    https://download01.logi.com/web/ftp/pub/techsupport/joystick/lgs510.exe

    unknown devices:
    ROOT\NET\0000
    ROOT\NET\0001
    ROOT\NET\0002
    ROOT\MEDIA\0000

    Example: if the Extreme Digital 3D has C207,

    that translates to VID_046D&PID_C207,

    theWingMan Game pad would have a VID_PID of VID_046D&PID_C209

    USB 046D Logitech, Inc. C21F F710 Wireless Gamepad [XInput Mode]
    USB 046D Logitech, Inc. C221 G11/G15 Keyboard / Keyboard
    USB 046D Logitech, Inc. C21A Precision Gamepad
    USB 046D Logitech, Inc. C21C G13 Advanced Gameboard

    This applies to the following products:
    All Logitech Steering Wheels
    All Logitech joysticks
    All Logitech game pads except Chill ztream for PC

    Under device manager DETAILS TAB what is the text for

    HARDWARE ID ?

    My service logs show this as non dell device

    device driver for ROOT\SYSTEM\0001 in windows 10- (hardware id) root\LogiGamePanelVirtualBus

    Logitech GamePanel Virtual Bus Enumerator Driver

     

    ;; WmBEnum.inf
    ;; Logitech Virtual Bus Enumerator INF file
    ;;
    ;; Part of Logitech Gaming Software
    ;;
    ;; Copyright 2001-2009 Logitech. All rights reserved.

    [SourceDisksNames]
    55=%DiskDesc%,,,

    [SourceDisksFiles]
    WmBEnum.sys=55
    WmXlCore.sys=55

    [DestinationDirs]
    DefaultDestDir = 12
    Drivers_Dir = 12

    [ControlFlags]
    ExcludeFromSelect = *

    [Manufacturer]
    %StdMfg%=Standard

    [Standard]
    %LogiVirtualBus.DeviceDesc%=LogiVirtualBus_Device, root\LogiVirtualBus

    [LogiVirtualBus_Device]
    CopyFiles=Drivers_Dir

    [Drivers_Dir]
    WmBEnum.sys
    WmXlCore.sys

    [LogiVirtualBus_Device.HW]
    AddReg = WmXlCore_LogiBus_Filter.AddReg.HW

    [WmXlCore_LogiBus_Filter.AddReg.HW]
    HKR,,"UpperFilters",0x00010000,"WmXlCore"

    [LogiVirtualBus_Device.Services]
    AddService = WmBEnum, 0x00000002, Virtual_Bus_Enum_Service_Inst
    AddService = WmXlCore, , Virtual_Bus_Enum_Filter_Service_Inst

    [Virtual_Bus_Enum_Service_Inst]
    DisplayName = %WmBEnum.SVCDESC%
    ServiceType = 1 ; SERVICE_KERNEL_DRIVER
    StartType = 3 ; SERVICE_DEMAND_START
    ErrorControl = 1 ; SERVICE_ERROR_NORMAL
    ServiceBinary = %10%\system32\drivers\WmBEnum.sys
    LoadOrderGroup = Extended Base

    [Virtual_Bus_Enum_Filter_Service_Inst]
    DisplayName = %WmXlCore.SVCDESC%
    ServiceType = 1 ;%SERVICE_KERNEL_DRIVER%
    StartType = 3 ;%SERVICE_DEMAND_START%
    ErrorControl = 0 ;%SERVICE_ERROR_IGNORE%
    ServiceBinary = %10%\system32\drivers\WmXlCore.sys
    LoadOrderGroup = extended base

    [Strings]
    Vendor = "Logitech"
    DiskDesc="Logitech Gaming Software"
    StdMfg = "(Standard system devices)"

    LogiVirtualBus.DeviceDesc = "Logitech Virtual Bus Enumerator"
    WmXlCore.SVCDESC = "Logitech Translation Layer Driver"
    WmBEnum.SVCDESC = "Logitech Virtual Bus Enumerator Driver"

    [Strings.0411]
    Vendor = "Logicool"
    DiskDesc="Logicool Gaming Software"
    StdMfg = "(Standard system devices)"

    LogiVirtualBus.DeviceDesc = "Logicool Virtual Bus Enumerator"
    WmXlCore.SVCDESC = "Logicool Translation Layer Driver"
    WmBEnum.SVCDESC = "Logicool Virtual Bus Enumerator Driver"

  • Mary G

    6 Operator

    20095 Posts

    259962

    0

    Posted October 15th, 2018 11:00

    You can ignore those entries since they don't refer to any hardware. If you want to try this it might make the entries go away: 

    Right click on the entries and select Scan for hardware changes. 

  • libove

    1 Rookie

    8 Posts

    259940

    0

    Posted October 16th, 2018 03:00

    In fact removing the devices and re-scanning for them did result in them staying removed. Which suggests that Windows botched a device driver installation for some other device at some point, and left phantom devices in place.  It's definitely not supposed to work that way. Ugh. Thanks, Microsoft....

    And thanks to both of you who provided suggestions; out-of-the-box thinking is ever more necessary in today's "It's all Cloud, quality doesn't matter" world :(

     

  • XGratitude

    1 Message

    255470

    0

    Posted February 27th, 2019 21:00

    Hi,

     I have read through this thread. I only found the step to right-click scan for hardware changes. This din't work for me. Is there any other solution?

  • Tesla1856

    10 Wizard

    17979 Posts

    71570 Points

    255335

    0

    Posted March 1st, 2019 19:00


    @XGratitude wrote:

    Hi,

     I have read through this thread. I only found the step to right-click scan for hardware changes. This din't work for me. Is there any other solution?


    Actually, the Solution says to delete them.  :Smile:

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Ansari27

    1 Message

    230086

    0

    Posted December 13th, 2019 03:00

    I want to transfer photos from laptop to mobile but this problem is coming.If I delete the driver than can I be able to transfer photos from pc to mobile

     

  • speedstep

    11 Legend

    46969 Posts

    121756

    0

    Posted April 3rd, 2021 02:00

    This is non Dell Hardware.  Its not Microsoft's fault either.

    https://support.logi.com/hc/en-us/articles/360024843033--Downloads-Extreme-3D-Pro

    https://download01.logi.com/web/ftp/pub/techsupport/joystick/lgs510.exe

    unknown devices:
    ROOT\NET\0000
    ROOT\NET\0001
    ROOT\NET\0002
    ROOT\MEDIA\0000



    Example: if the Extreme Digital 3D has C207,

    that translates to VID_046D&PID_C207,

    theWingMan Game pad would have a VID_PID of VID_046D&PID_C209

    This applies to the following products:
    All Logitech Steering Wheels
    All Logitech joysticks
    All Logitech game pads except Chill ztream for PC


    Under device manager DETAILS TAB what is the text for

    HARDWARE ID ?

    My service logs show this as non dell device

    device driver for ROOT\SYSTEM\0001 in windows 10- (hardware id) root\LogiGamePanelVirtualBus

    Logitech GamePanel Virtual Bus Enumerator Driver

    LGBusEnum.sys

    C:\Windows\System32\drivers\LGBusEnum.sys

    Drivers for Logitech keyboards that utilize GamePanel LCD technology.
    File Location
    C:\Windows\System32\drivers\LGBusEnum.sys

    logi510.png

     

     

     

    HARDWARE IDHARDWARE ID

     

  • danatoli

    1 Message

    69438

    0

    Posted December 7th, 2021 10:00

    Disconnect the device using the right mouse button. If there are no changes in the operation of the system. Feel free to remove this equipment. (also using the right mouse button).

  • abbuttar

    1 Rookie

    1 Message

    2 Points

    0

    0

    Posted June 8th, 2024 17:03

    Dell OptiPlex 7010, same problem

    ROOT\NET\0000
    ROOT\NET\0001

    ROOT\NET\0002

    After repeated trials of updates, deleted / uninstalled the item. Worked OK. Didnt come back.