Hi,

since today I'm having a problem with a Precision 3580.

I don't know what happend, nothing has been changed by me...

Problem is that:

After about 1hr running it's facing a BSOD and auto reboots.

With WinDbg I opend the dump file. It says that:

CRITICAL_PROCESS_DIED (ef)

A critical system process died

Key  : CriticalProcessDied.ExceptionCode

Value: cd511080

Key  : CriticalProcessDied.ImageName

Value: SDSSnapshotProcess.dll

Key  : CriticalProcessDied.ImageOffset

Value: 279aac

Key  : CriticalProcessDied.ImageSize

Value: 3c4000

Key  : CriticalProcessDied.ImageTimestamp

Value: 645382f9

Key  : CriticalProcessDied.Process

Value: DellSupportAss

Key  : CriticalProcessDied.Symbol

Value: SDSSnapshotProcess.dll!

Key  : CriticalProcessDied.WERReportId

Value: 4d998b33-d4ab-405b-8413-94102c8ab9ea

I already tried to disable "System repair" in Dell SupportAssist but it didn't help.

Any Idea what to do and how to solve? Uninstall all Dell software?

 

Greetings!