Just a bit of background in case it might matter:

 

1) We purchased a 3100cn about 2 weeks ago and installed it without a hitch (network printer, TCP/IP, server, shared)

 

2) Within 10 minutes of use, the printer died (hardware failure)

 

3) We returned the printer and received a new one today (same model)

 

Ok, now the fun part.  I set up and configured the printer the same as last time. I figured I'd just redirect the existing printer to the new IP (we installed a few things in between) however the server wouldn't let me adjust the printer properties because it wasn't "connected".  No worries, delete the old printer and reinstall. Well, it runs through the installer and says it was "successful". However, no printers are added to the system.

 

I installed the printer successfully on 2 workstations without difficulty using the same settings.  I remember that there used to be problems with installing particular printers via Terminal Services (Win 2000 server) and decided to try via the console.  No luck there either.  I fully uninstalled the Dell software, rebooted the server and tried again. No luck still.

 

Anyone have any thoughts what might be causing this problem? I suspect it could have something to do with the previous install...but I've done all I can to remove that and start fresh.

 

Thanks in advance.