UNSOLVED
B
brianp48093
2 Posts
1
3258
March 12th, 2017 11:00
E525w, will not wake up
Never in my life have I used a printer that has so many connection issues. This 525 WILL NOT WAKE UP TO PRINT no matter what I do! I've tried everything. Updated the firmware, restored the printer to default. Erased the NVM, Tried 3 different laptops, 2 running windows 10, the third running Windows 7. I've switched out my router, set static DHCP, used the Dell software install application, tried using Windows install via TCP/IP settings instead of the software. It does not work no matter what I do! I finally gave up on the wireless aspect and ran an ethernet cable through the wall to hardwire the connection. It STILL WON'T WAKE UP! I've wasted 1+ day trying to get something as simple as a printer to turn on and print without having to turn it off and on first! Is it really THAT DIFFICULT to have the option in the printer settings to disable deep sleep mode? I probably will bring it outside and smash it to pieces with my sledge hammer. Stay tuned for the Youtube video. I will never again purchase a product with the Dell nameplate as long as I live.
Callused Knuckl
16 Posts
2236
0
Posted March 13th, 2017 09:00
Try disabling SNMP in the driver
You may want to contact Dell Tech Support on this matter.
brianp48093
2 Posts
2236
0
Posted March 23rd, 2017 11:00
Just wanted to give credit where it is due....
I tried every fix I could find online, nothing worked. I pit the 525 in the corner and gave up on it. I planned on doing an "Office Space' move on the printer, but something told me to just leave it be. I'm glad I did, Dell support reached out to me and asked me to send it back to them and replace it with another unit!
Very unexpected but I'm very grateful!
Kudos to Dells Customer Support!
Danny_1978
1 Message
2264
1
Posted February 4th, 2018 15:00
That is nice to hear but I'm having the exact same issue. Are they replacing everyone's?
I've got the same problem.
I've got the Dell MFPrinter connected to WiFi network. Nothing seems to be able to wake this lazy piece of junk up!
I've spent the last year trying to make it work the way an All-in-one should!
This thing has had SO many problems!
- Ink cartridge ERROR message
- NO fax
- NO scanning
- NO wake up
This is the most problematic, user-unfriendly, frustrating and useless electronic device I've ever encountered.
This product proves that Dell no longer has ANY testing or quality control department.
*@Admin, your Dell support link has worthless instructions & fix nothing. They are of no help.
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
2236
0
Posted March 13th, 2017 09:00
brianp48093,
You can click the link below for troubleshooting the printer. Also, click below for information in the users manual.
How to Troubleshoot Sleep Issues ( Printer will not wake up) on Dell Laser Printers
Dell E525w Printer Manual
Jesse L (retired)