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giulianog67

updated

18 years ago

0

22326

February 16th, 2009 02:00

wireless adaptor 3300 - printer frequently not found

 

My configuration: IBM T60, WinXP, dell aio 926, wireless adapter 3300 (see more at the bottom)

On many occasions my pc would print ok, and would also receive scans. On as many occasions my pc would not find the AIO 926. Printing would stop at 25% progress bar (sometimes 40%) and the printer would show no signs of life, nor would scans be possible. I can only cancel printing and restart the computer, and then it usually works - for a while. I went onto printer properties > ports > configure port and started the Dell Network Configuration (Configure network Printer) dialog box: it shows no printer and I could not find a way to have my printer come up (e.g. with Add Printer command). Curiously enough, if I go with my web browser to the home page of the wireless adapter (using its IP address), it works fine. Similarly, pinging it works fine.On the adapter, all lights are solid green

On the occasions when the printer is working properly, its name and IP show up as expected in the Dell Network Configuration dialog.

I think I downloaded the most recent drivers and firmware for both the 926 and the 3300 but I noticed that sometimes the Dell website does not reflect all available updates so if someone has the most updated version link, that may be helpful. Other suggestions welcome.

Also, I fear there may be interference with the Blackberry Desktop software but have no real proof. Similarly, if the screensaver starts, problems are more likely to occurr afterwards. Any known issues?

Thanks

Giuliano

 

From my 3300 "website":

Ethernet 802.11b/g


Network Card
  Status: Connected
  Bitrate: 48 Mbps
  Current Date & Time: 1969-12-31 19:00
  End-of-Job Timeout: 90
  UAA: 0020004C6B27
  LAA: 000000000000
  Part Number: 0RF442
  EC: 5D0006R
  Firmware Version: GO.GO.N201
  Compi: 23-Feb-06 13:19, bld-lib
  Password: Not Set
  Dell PPID: CN-0RF442-72383-735-7CBR

USB Port 1
  Printer Type: Photo AIO Printer 926

TCP/IP
  Active: Yes
  Enable DHCP: No
  Address Source: Manual
  Address: 192.168.2.5
  Netmask: 255.255.255.0
  Gateway: 192.168.2.1
  Hostname: Dell AIOPrinter
  WINS Status: Unregistered
  WINS Server: 0.0.0.0
  Zero Configuration Name: Dell Wireless Printer Adapter 3300 - Photo AIO Printer 926

Wireless
  BSS Type: Infrastructure
  SSID: belkin54g
  Encryption Mode: WEP
  Current Access Point: 0030BD967EB1

Wireless Setup Page


Ethernet 802.11b/g
  Status: Connected
  Bitrate: 48 Mbps
  BSS Type: Infrastructure
  SSID: belkin54g
  Encryption Mode: WEP
  Authentication Type: Auto
  Signal Strength: -62 dBm
  Current Access Point: 0030BD967EB1
  Current Channel: 5
  Quality: Poor
  Trouble Code: None