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judyjr

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22 years ago

J

judyjr

17 Posts

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10796

August 24th, 2004 17:00

Email problem - Outlook Express

Hi

Several days ago, I received an email from a friend. Since then, I've received the same email over 500 times. I've tried blocking the sender, setting my mail rules to: delete from server, do not download from server, etc. all to no avail.

The same thing has happened to all the recipients of this email. The sender has since cancelled the AOL account that this was originally sent from, but still it keeps on coming... every 10-15 minutes 24 hours a day...

Can you help?  Neither my ISP nor AOL could tell me how to stop it.

Thanks   Judy

  • Daroo07410

    30 Posts

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    Posted August 25th, 2004 00:00

    If everyone who received this is having the same problem and neither AOL or your own service provider can help, this may be some kind of virus. If you have Anti Virus software, make sure the virus definitions are up to date. Then run a total system scan and see if you have a virus and remove it. If you don't know how to update your virus definitions go to the website of the virus scanning company (you probably have Symantec/Norton or McAfee). They'll tell you how to do this. Then keep your virus software up to date to prevent this in the future.

    Good luck.

  • judyjr

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    Posted August 28th, 2004 21:00

    Thanks for responding to my message.

    My Norton antivirus program was up-to-date. (And I did a system virus scan)

    I also try to do a  Windows Update at least once a week.

    This is something that I've never seen before- the weird thing now is that it seems to take the weekend off! (Sat &Sun)   But it's still going strong  the other days....

    I've gotten it at least 1000 times now.

    Any help would be appreciated!  Thanks!    Judy

    .

  • judyjr

    17 Posts

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    Posted August 28th, 2004 21:00

    Thanks for responding to my message.

    My Norton antivirus program was up-to-date. (And I did a system virus scan)

    I also try to do a  Windows Update at least once a week.

    This is something that I've never seen before- the weird thing now is that it seems to take the weekend off! (Sat &Sun)   But it's still going strong  the other days....

    I've gotten it at least 1000 times now.

    Any help would be appreciated!  Thanks!    Judy

    .

  • abach

    1728 Posts

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    Posted August 28th, 2004 23:00

    May I ask what the subject of this email is?
  • judyjr

    17 Posts

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    Posted August 29th, 2004 17:00

    The subject is "Terrorist-Proof Airlines".

    It's a photograph.

  • abach

    1728 Posts

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    Posted August 31st, 2004 19:00

    That sounds like one of your friends has a worm and is causing this email to constantly be sent. My guess is it comes from a different "sender" each time you receive it. Unfortunately, I don't have a quick fix.