My non-Dell desk top has Dell Remote Access on it and it just recently messed up my access to my administrator account.

I cannot access the administrator account, so I cannot delete the program the regular way (add/remove) because a  window pops up saying :"RA Media Server please log in." When I log in it says: "The user has not been granted the requested logon type at this computer". (meaning administrator privileges).

The only solution the company that manufactures that computer gives is to run a system restore. I cannot even do that because it requires log in as administrator!

Help!