As shown on the website link above, I am unable to check for updates to my office software. The office website does not have any kind of troubleshooting articles for my issue.
My bad, try only the top link. Basically the office website is unable to check for updates as shown in the photo. If I click on try again, I get the same message.
To add some more information on what I just posted, I do have administrative privileges on my computer. If I ran detection again, I would get the same screen so the possible cause is either three or four or both. I don't have any idea on the status of my windows installer patch files so I'll need step by step instructions to locate the files and then from there I can say if I have them or not. I don't know the status of my windows installer version so I'll need step by step instructions on how to find the version and update if nessary. To give a little back story on the office updates, I believe that I did at one point after 2003, was able to check and install any office update that I needed, however somewhere between 2003 and 2007, something went wrong and I have unfortunately, be unable to fix the problem. If I search for updates in the office catalog, the critical updates do not install if I download them seperately.
RoHe
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Posted May 23rd, 2007 23:00
Ron