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Screename1
2 Intern
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99 Posts
0
588
October 7th, 2008 16:00
Agents issue
Hi there,
I can able to see both host agent and master agent active.But iam not getting the HBA information for that host(in ECC).Is there any way that i can see HBA info in the adapters folder in ECC.
Thanks for your help in advance.
I can able to see both host agent and master agent active.But iam not getting the HBA information for that host(in ECC).Is there any way that i can see HBA info in the adapters folder in ECC.
Thanks for your help in advance.
seamuscoffey
472 Posts
252
0
Posted October 8th, 2008 00:00
Hi bannu,
Please use Knowledgebase article emc74226 as your starting point for troubleshooting ControlCenter HBA discovery issues.
Regards,
Séamus Coffey
EMC Global Services
NimaiSood
55 Posts
252
0
Posted October 7th, 2008 23:00
Can you give some more information on this issue..
1.) Which version of ECC do you have and at what patch level ?
2.) Which OS is running on that host ?
3.) What is the make and model of an HBA ?
Make sure that C:\WinNT\System32 & C:\WinNT has been set in system environmental variables. You can manually associate the ports by following these steps, but it might gives you a problem in storage scope reporting.
Under unidentified port Right click on a specific wwn and select topology -->Associate port and the follow the wizard.
Regards
Nimai Sood
EMC Global Services