Having just purchased an Active Pen PN556W, I am trying to install the Active Pen Control Panel on my Latitude 11 5175. Win 10 64 bit.

I downloaded the latest driver/app from the dedicated Dell Lat 5175 support page: APP_IO_Driver_W8_W10_A00-SETUP-XYCTY_ZPE.exe.

But when I try to install it stops after the unpacking / unzipping of files with the message:

" A supported tablet not found on this system".

The app/driver support details confirm that it is compatible with Win 10 64 bit and Lat 11 5175.

Any advice much appreciated...