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PatriciaKno
3 Posts
0
27348
November 26th, 2014 11:00
iPhone 6 and my wireless printer
Hello - I have a Dell B1163w wireless printer. When I had an iPhone 4s I was able to print wireless-ly from it, like for recipes, e-mails, etc. Now, I have an iPhone 6 and I am not able to print from it, using the same printer that worked before. My printer works fine when I print from my lap top, but not from my phone. Can anyone suggest what the problem is and how I might fix it? I specifically bought a wireless printer so I could print from my cell phone. Thank you!
srichards_au
1 Message
302
0
Posted January 21st, 2015 01:00
I too have this issue. Since purchasing an iPhone 6 (ios8.xx) we have been unable to print using AirPrint on the Dell B1163w. The Apple guys say it is an issue with the printer. They did demonstrate the iPhone 6 printing using airprint with a different printer at the Apple shop today.
Dell, can you please advise when this issue will be resolved. I see you have issued fixes for other printer models that address this specific issue. Please confirm if/when you intend to do the same for this printer.
Thanks
Sean