I have been unable to get any RELIABLE help from Dell Support re: updating the installed McAfee Anti-Virus Program. When I go to the McAfee site, I'm told I can NOT perform the requested definition upgrade. However, Dell confirms that my subscription is active thru 31 Mar 04. Unfortunately, ALL my emails to them have resulted in NO action, only further frustration. This, of course, is causing me to have little faith is Dell & their affiliate, McAfee.

 

Perhaps someone has experienced this problem, & has a solution ??

 

Many Thanks for your assistance,

 

M. Kohut