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Dell user1279
3 Posts
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December 28th, 2020 17:00
Dell Vostro 7500 Bluetooth not pairing with audio devices
Every time I attempt to connect an audio device via Bluetooth, I get this response after 5-10 minutes of waiting "We didn't get a response from that device. Try connecting again." I have tried everything on the internet, and even tried on Manjaro Linux to no avail. Has anyone experience this issue? Has anyone found a fix?
Devices that will connect with the Dell Vostro 7500
Dell Mobile Connect (iPhone
Xbox Wireless Controller
Bluetooth Mouse
Devices that won't connect with the Dell Vostro 7500
Apple Airpod Pro's
Apple Airpod's
JBL speaker
Google Home as Speaker
lan1991008
146 Posts
375
0
Posted December 29th, 2020 18:00
1. Delete the pairing information, re-pair the Bluetooth device, and check whether it is resolved.
2. Network status, enter windows powershell in the Cortana search box, right-click windows powershell to run as an administrator, copy and paste the following commands to run: (run in sequence)DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Checkhealth
DISM.exe /Online /Cleanup-image /Restorehealth
3. Under the Windows system desktop: press Win+R, enter services.msc in the run box, and press Enter;
4. Find the Bluetooth option in the service list, double-click the service, select "Automatic" in the startup type, then click Apply, and confirm after starting the service;Dell user1279
3 Posts
370
0
Posted December 29th, 2020 19:00
Have done all of those before, it did not help at all. Should also mention that the AirPod Pro's connect with my Desktop and Phone.
DELL-Cares
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Posted December 29th, 2020 11:00
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