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kcmd

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19 years ago

K

kcmd

2 Posts

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9400

April 8th, 2007 15:00

Adobe 8.0

I am trying to download Adobe 8.0 on my computer to read pdf files.  Toward the end of the download while it is removing old versions, I get an error message. "Error 1714.  The older version of Adobe Reader 8.0 cannot be removed.  Contact your technical support group."
Please advise...
  • Doromachi

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    Posted April 8th, 2007 17:00

    If your goal is only to read PDF, search for Foxit Reader to download.  It is great and is resource easy on your PC.
  • Annie70

    2 Intern

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    2672 Posts

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    Posted April 9th, 2007 10:00

    This site should help you with this error. Look under installing for your error.
  • kcmd

    2 Posts

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    Posted April 10th, 2007 07:00

    Worked perfectly.  Thanks so much!
    kcmd
  • Annie70

    2 Intern

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    2672 Posts

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    Posted April 10th, 2007 10:00

    Thanks for letting us know you found a solution that solved your problem.
  • 575

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    Posted May 30th, 2007 09:00

    Hi. I have also received the message: "Error 1714.  The older version of Adobe Reader 8.0 cannot be removed.  Contact your technical support group." :smileyindifferent:
     
    However, the Windows Update did not solve the problem. I am unable to download pdf's from many sites and many times just attempting to open a pdf will result in a hang-up and the system freezes for that particular site (Ctrl/Alt/Delete must be used to stop program from 'running'). :smileysad:
    Any other suggestions?
     
    Thanks in advance!
  • Annie70

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    2672 Posts

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    Posted May 30th, 2007 21:00

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    Posted June 5th, 2007 03:00

    Thank you for your suggestion; I had already visited your recommended site along with multiple other sites with no good luck - Adobe just doesn't want to leave it's save haven.
     
    So, I went back to an earlier post (via Doromachi) suggesting Foxit Reader - By placing this application as the source to recognize and utilze for pdf reading (basically sweeping any lingering Adobe applications underneath the rug), I am now able to open and download pdfs. I'm not sure why I thought I had to rid the computer of all Adobe before even attempting foxit reader, but I'm glad I came to and that the initial recommended posts are still available. Your recommended sites were useful for other areas and I definately appreciate your help!
     
    THANK YOU. My life just got easier. :smileyvery-happy:


    Message Edited by EasyButton on 06-04-2007 11:40 PM

    Message Edited by EasyButton on 06-04-2007 11:41 PM
  • Annie70

    2 Intern

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    2672 Posts

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    Posted June 5th, 2007 11:00

    EasyButton, Glad to hear that you can open pdf's using Foxit Reader. Sorry there was not a workable solution for getting Adobe to work.