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atorres4

updated

18 years ago

A

atorres4

29 Posts

0

6967

July 8th, 2008 23:00

Error c0000135

Im trying to help my aunt fix her computer. Her comp was infected by viruses because of abuse. I was running AVG (aniti virus software) and i was deleting everything with errors. After i did that i restarted everything and got the blue screen which said:

 

Error: "Stop: c0000135" {unable to locate component} Baseqfa32 was not found. Reinstalling the application may fix problems. 

 

What should i do? they dont have the restore cd so i was doing the restore from the desktop. I tried ctrl f11 with no luck. I was getting message: CANNOT RESTORE...

 

Right now she is trying to get the restore cd

 

My Aunt has:

Dimension 5100

Windows XP Home

Pentium 4 HT

512 mb

BIOS A01

 

  • D

    dave51_2fe887

    2 Intern

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    1286 Posts

    355

    0

    Posted July 9th, 2008 00:00

    I found THIS i hope it some help! It looks like a repair install is the fix.
  • A

    atorres4

    29 Posts

    355

    0

    Posted July 9th, 2008 05:00

    thanks...restoring is what i need to do then.

     

     

  • W

    windmap

    30 Posts

    355

    0

    Posted July 11th, 2008 15:00

    Try the getting into safemode.Also try last known good configuration.
  • A

    atorres4

    29 Posts

    355

    0

    Posted July 15th, 2008 13:00

    i tried safemode...i still get the same thing. How do i do last good configuration? i think ive done that too...

     

     

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