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smal13haq

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4 years ago

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smal13haq

3 Posts

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743

June 1st, 2022 10:00

Handsfree Dell Pro Wireless Headset - WL5022

Hello there,

I bought myself the "Dell Pro Wireless Headset - WL5022" and after watching several videos with other methods I still can't find the Handsfree option for my headset. The "services" tab is missing when I go to devices & printer so I wanted to ask if there even is a way to disable the option?!

  • XPS_Man

    7 Practitioner

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    Posted June 1st, 2022 19:00

    The headset is actually not dell and is made by Plantronics 

    Did you install Plantronics Hub for Windows

    https://dl.dell.com/FOLDER07715219M/1/PlantronicsHubInstaller%20(1).exe

  • XPS_Man

    7 Practitioner

    2448 Posts

    11950 Points

    547

    0

    Posted June 1st, 2022 19:00

    The headset is actually not dell and is made by Plantronics 

    Did you install Plantronics Hub for Windows

    https://dl.dell.com/FOLDER07715219M/1/PlantronicsHubInstaller%20(1).exe

  • smal13haq

    3 Posts

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    Posted June 2nd, 2022 01:00

    Hey, thank you very much I didn't know that. So I downloaded the Hub but can't find the option in there, do you think there is another way I can try?

  • 489

    0

    Posted June 11th, 2022 13:00

    facing the similar issue, I'm playing random games, online but sound sometimes make problem with this headset. Hope installing drivers would fix the issue.