I have 2 Dell machines with Windows XP Home Edition. On my Dell desktop I have a MS Backup under Programs | Accessesories | System Tools. However, I don't have it there on my brand new Inspirion 6000. A MS KB article (302894) said sometimes it isn't automatically installed and that I would have to install it from my Windows XP Disk and click on the ntbackup.msi file in the \valueadd\msft\ntbackup folder. However, I didn't get an operating system CD from Dell with this machine and I can't figure out how to get it from them. I have tried many phone numbers. Is it somewhere on my machine where I am not looking, or can I really get a CD from Dell??? Would it be safe to try to find it on the operating CD that came with my desktop? Thanks.