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Robert Moyer

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19 years ago

RM

Robert Moyer

2 Intern

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933 Posts

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13909

January 28th, 2008 09:00

norton antivirus

When I ordered my xps420 I did not want any antivirus software and I clicked on the selection none.After I got the computer and read the order sheet they send with the computer, it also says none.  I installed my own software of trend micro, but lately I caught the system scanning and it says norton .  Now I have incredimail for email and I have to shut off the firewall on trend micro because if I do not, I can not get email.. I find I can not have two firewalls on ,cause windows has a fire wall I leave that one on .. If I reverse the firewalls I still can not get mail. I must shut the fire wall off in Trend Micro to receive mail. Again today I could not get any email I checked the fire walls and again they were both back on I supect Norton is turning the the firewalls back on again  Now I donot know that much about Vista, but on windows xp I could go into control panel and go to add and remove programs and when it was populated you could see what was installed on your system ,now where do I go on vista to see what i have installed on the computer?
 
Bob Moyer
  • jmwills

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    11984 Posts

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    Posted January 28th, 2008 09:00

    Run Belarc Advisor and see what is actually installed.
  • Robert Moyer

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    933 Posts

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    Posted January 28th, 2008 10:00

    thank you ,I will check it out
     
    Bob Moyer
  • Oditius

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    Posted January 28th, 2008 10:00

    jmwills
     
    Thanks for the link, I use to have that installed on my old computer, but forgot the name and such when I got the new one.
     
     
    For those concerned, I would print a copy of it and put it in a safe place. It has a lot of info that could be usefull if your laptop became "missing".
  • Robert Moyer

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    Posted January 28th, 2008 11:00

    thank you , I do see norton scanning there,why is that? I never ordered that.  I wonder if thats interfering with trend micro??(firewalls) h'm
     
    Bob Moyer
  • Roger1955

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    Posted January 28th, 2008 11:00

    Robert,

    Click on the Mircosoft pearl(lower left corner)>control panel>programs and features or programs depending on what view you have enabled. There you will have a listing of what you can uninstall.

    roger1955
    ---------------------
    XPS 410 Windows Vista Home Premium
    Intel Core 2 Duo E6600 Conroe @ 2.4 ghz
    19 in FP Display/ IEEE 1394 PCI Express Firewire
    3 GB DDR2 / Evga Geforce 7600GT/ 13 and 1 Media Card Reader
    2x250 GB WD Sata II HDD'S (Raid 1 Array)
    Sony CRX 3105S 48xCombo CD-RW/DVD Sata
    TSST Corp TS-H553A 16xDVD+-RW/DL Sata
    McAfee Security Suite, Spywareblaster, Windows Defender, SuperAnti-Spyware
  • Oditius

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    808 Posts

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    Posted January 28th, 2008 11:00

    Norton (bloatware) is standard on most new systems from dell, I just went to Add/Remove programs and uninstalled it.
  • Roger1955

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    Posted January 28th, 2008 12:00

    Robert,

    You may want to run the Norton Removal Tool also. Copy and paste this link.

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039


    Roger1955
  • Robert Moyer

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    Posted January 28th, 2008 12:00

    I just went in there also and did the same thing, I thank you all
     
    Bob Moyer


    Message Edited by Robert Moyer on 01-28-2008 09:10 AM
  • Robert Moyer

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    933 Posts

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    Posted January 28th, 2008 18:00

    Just one thing tho, Does it take off the restore image by norton?? or did I already take it off when I uninstalled norton scanning
     
    Bob Moyer
  • Roger1955

    561 Posts

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    Posted January 28th, 2008 18:00

    No, it has nothing to do with the factory restore image, that's part of your recovery "D" drive. The Norton Security software is just that.... software, you do as you please with software.
     
    Roger1955