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mwelsh33

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21 years ago

M

mwelsh33

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January 9th, 2006 11:00

Operating System Password??

I recently attempted to plug in a cable internet line into my desktop (under 12 months old).  After pointing and clicking on some network and internet options (Yes, I am a novice that should not have been doing this), I have found that on startup the operating system is asking me for a password that I have never created. 
There are no option to remove the password on the password page and the system will not allow me to do a system restore.
Thoughts??
  • SitelTech

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    Posted January 9th, 2006 11:00

    Yes it is possible to remove the password.
     
    Step 1: Boot computer into Safe Mode
     
    - Turn off computer. As soon as you turn it on, repeadilty tap the F8 key about 6-7 times. This will bring up an "Advanced Option Menu" screen
    - Choose "Safe Mode with Networking" and press enter on the Windows XP HOme option
    - about 30 seconds later, you will see a list of accounts. Choose "Administrator". Click Yes on the first prompt.
     
    Step 2: Remove Password
     
    - Click Start -> Control Panel -> User Accounts
    - Click the User you wish to remove the password from.
    - Click "Remove Password".
     
    Step 3: Get out of Safe Mode.
     
    - Start -> turn off computer -> Restart
     
    DONE!!
  • mwelsh33

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    Posted January 9th, 2006 11:00

    I have only one opion; so I chose the Windows Media Centre.  It then brought up the Log on to Windows window.??  So, I was never offered a list of accounts.

  • SitelTech

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    Posted January 9th, 2006 12:00

    Sure that is fine.. after you've selected Safe Mode wtih networking. Choose whatever option you see next...ie Windows XP Media Center... then you should see a bunch of lines of multidisk.. then a listing of accounts inwhich one of them will be administrator
  • mwelsh33

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    Posted January 9th, 2006 12:00

    Again, no list of accounts.  After the multidisc page I get a black background and a window for Log on to Windows.
  • Mary G

    6 Operator

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    Posted January 9th, 2006 15:00

    Have you tried the default blank password? Just leave the password box empty & press Enter and see it that works.
  • Denny Denham

    2 Intern

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    Posted January 9th, 2006 15:00

    mwelsh33,

    At the Log on page enter Administrator as the user name and leave the password blank. If you are able to log on you can go to Start|Control Panel|User Accounts and change or eliminate the password on your named administrator account. If a blank password does not allow you to log in you can blank the password using the procedures given here.

  • mwelsh33

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    Posted January 9th, 2006 20:00

    There is no evidence in user accounts of a password ever being created.  The problem must lie in something that I did when pointing and clicking in different networking windows.  Are there any such windows that would trigger the need for a password??

    Your attempts are appreciated.

    I can get onto my computer and use it but I would rather not have this window show up daily with no answer for it.

     

    Frustrations mounting.