Did you get a reinstallation CD for Roxio Easy Media Creator 9?  It may not have been installed or if it is, the Roxio that comes with PC's may be interferring.  

 

My E510 came with Roxio software (trial version).  I installed a full Retail version of Easy Media Creator 9 and after a period I got the message about the Trial version expiring.  I uninstalled the all Roxio, both my retail version and the Roxio software that Dell installed (including the Sonic DLA).  After uninstalling and restarting Windows, I did a new installation of my retail Easy Media Creator 9 and no more problems in Windows XP.   I am having an occasional problem with Easy Media Creator 9 since upgrading to Vista but fortuately I also have Nero 7 Ultra and it's 100% Vista Compatible.

looking at the software it doesn't say anything about trial version.  perhaps is there an activation key or code that needs typed in??

I am unhappy with the Dell (limited) version of Roxio Creator Plus that came on my XPS 410 in Nov 06. I am still running XP, but plan to use my Vista Upgrade soon. What is anyone's experience with the full retail version of Roxio Creator--the newest version for Vista?

I can agree with you.  Roxio doesn't work with my video capture hardware.  Tried everything.  The only thing I use it for is like copying cds and dvd.  Also burning cds.  I was having a problem when reinstalled the software after removing it from the system.  It was telling me that my trial version has ended even though I had a regular non trail easy media creator 9.  Then found out that you have to do a clean uninstall in order to reinstall it without having a trial version.  They explain this on the roxio site.  There's also a  program to download to uninstall it which is explained on the roxio site