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SpencerDavies
8 Posts
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11589
February 16th, 2007 19:00
ReInstall
Hey, I just done a fresh install of WindowsXP, I have spent the last hour trying to sort the screen out as it was jumpy, and found out it was the video driver and its now fixed. There seems to be a few more problems though, when I insert my Office 2003 CD it doesnt recognise it because its not a valid 32 bit application, but I have installed it on XP before, and there is no sound. I have tried the driver CD I got with the PC, but it doesnt seem to have done anything, I done a sound check and it worked fine, but that is booted from the CD, and doesnt work in XP. When I was looking in the drivers section on the Dell website im not sure what to download, my PC came with "7.1 sound card", but that isnt listed there. Any ideas? Spence
- If you did a fresh install, did you then go ahead and upgrade to SP2 for XP?I know for instance that I had problems with a newer computer (with a PCI-Express slot) after installing the original version of Windows XP, (in fact, I couldn't even install it, I had to slipstream a Windows XP SP 2 install disk).I would recommend installing up to SP2 on that machine, if you haven't already. If that doesn't work for the sound card, then check the order history on your Dell account, they should have some downloadable drivers there.As far as Office 2003, I haven't seen that problem before. Try installing it after you have XP fully updated. I know that you can only install Office 2003 about 3 or 4 times before the key will stop working, if that is the case, you may need to call Mircosoft to request a new key, (you'll have to let them know that you reformatted your PC).
SpencerDavies
8 Posts
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Posted February 16th, 2007 19:00
Yeah I do have SP2,It does seem like a driver problem, with the sound, and the DVD drive not working too well, and the monitor wasnt working till I installed the driver.I cant seem to find the sound driver on the Dell page? I just have a basic sound card I guess, thats what it says on the receipt,Any ideas?CheersSpencerDavies
8 Posts
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Posted February 16th, 2007 20:00
Hey, cheers for replying. I have been scouring the forum trying to find an answer! I think I might have found a possible problem, when I put the Dell driver CD into the drive it lists no drivers for me, but when I click Vista from the drop down list it shows me a lot of drivers I can use. As I have wiped Vista and installed XP maybe I need to find all the drivers on the net, which could turn into a nightmare! Do you think its safe to install the drivers made for Vista? CheersSpencerDavies
8 Posts
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Posted February 16th, 2007 20:00
Hey, Yeah this is driving me up the wall! I know what you mean with Vista, didnt work with any of my software! I, sadly, havent got any further. I dont think a fresh install will do much, and I followed the Dell instruction to the word, tried ringing the Dell helpline for advice earlier and the phone message said I had a 30 minute wait. Pretty stuck really! :) CheersSpencerDavies
8 Posts
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Posted February 16th, 2007 20:00
Yeah, I deleted everything that was in the 'os' partition, which was where Vista was. I have installed XP on many PCs before and never had a problem, dont know where this is going wrong? There are 2 chipsets listed under the C521 on the Dell driver download section, dont now which one is mine? Might try and re-install Windows XP? God knows! :)- oooooooooooooohSo you reformatted you machine with Windows XP when it came preinstalled with Vista? Hmm, that could be an issue, you might be a pioneer in this realm :smileyhappy:You may be able to use the drivers from Vista on an XP SP2 environment, but I would be apprehensive.... Likely the device is too new for XP to recognize, but there would in theory be drivers for it some day, (unless it is completely incompatible with XP for some odd reason). I would say try it out, you could always rollback the driver.Let me know how that goes, I may have to do exactly what you are doing on some of my new work machines, as our CRM software is not compatible with Vista.
dave51_2fe887
2 Intern
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1286 Posts
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Posted February 16th, 2007 21:00
I believe you need both drivers in Chipset downloads, because it is a AMD based nvidia chipset.One is a Processor driver and one is chipset SMbus.- When I look at Drivers and Downloads for your C521 I see these:Creative Labs Integrated Audigy invitation
Creative Labs Integrated Sound Blaster Audigy ADVANCED HD Audio
Creative Labs Sound Blaster X-Fi XtremeMusic (D)
SIGMATEL STAC 92XX C-Major HD Audio
AJuza
16 Posts
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Posted February 16th, 2007 19:00