intouchweb

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intouchweb

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2 Posts

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February 4th, 2018 15:00

Sleep settings revert to 1 minute

I have a new Dell XPS-8930 and having a problem with the Sleep settings. The setting keeps reverting to 1 minute. I have tried resetting back to default and the change is saved, however the system then randomly resets the setting back to 1 minute at some point. Has anyone else had this problem? Any suggestions?

  • Cibs

    5 Posts

    1920

    1

    Posted February 24th, 2019 08:00

    I have messed with this for over 5 months and recently resolved this issue. I was also seeing issues with this affecting my ability to watch any video. I would have to reboot in order to watch any type of video - even on Facebook. The Video would just not load and run. Fast forward, after months of searching I discovered a post on one of the forums suggesting that the culprit is a software program called "Intel Ready Mode Technology". I uninstalled it and have resolved all of my problems with the sleep mode and the Video Issues. I am 6 weeks free from this problem. Tough one to resolve but it is working.

    (edited)

  • Sezam

    1 Message

    6432

    3

    Posted February 14th, 2018 03:00

    Same in here. 

    My guess is Dell reloaded software is doing this. I cant find which one, so I can delete or something. 

    Yelp

  • jeffreycyh

    1 Message

    6256

    6

    Posted April 1st, 2018 10:00

    Exactly same issue here. Called Dell support before but no solution provided yet.

  • cuxbahh

    1 Rookie

    4 Posts

    6200

    7

    Posted April 8th, 2018 14:00

    Same issue. Super annoying!

  • 6111

    3

    Posted April 21st, 2018 05:00

    Same here. I had changed it to to say 20 minutes, and just now it started sleeping every minute. Super annoying as others have said.

    I also lose sound sometimes after it goes into to sleep mode and have to go into the sound settings and press okay. Before that I was restarting the computer every time.

  • Hakenaton

    1 Message

    5531

    2

    Posted June 30th, 2018 11:00

    +1 Same issue, super annoying. Is it Windows 10 for sure? Could it be Alienware suite?

  • dave323

    1 Message

    5431

    2

    Posted July 12th, 2018 11:00

    Same here, extremely annoying! I believe it's related to restarting after an update.  My restarts are scheduled for 1AM, one was just done this morning.  I seem to remember this issue last happened after another update and restart as well.

  • 5413

    2

    Posted July 14th, 2018 04:00

    I am having the same issue.  I have updated all my drivers and bios.

  • Rossmck

    1 Message

    3018

    2

    Posted July 18th, 2018 17:00

    And the same here. I'll be listening to a Symphony and all of sudden the system goes to sleep.  It seems random and unpredictable. And annoying.

  • Schank

    1 Message

    3012

    3

    Posted July 19th, 2018 05:00

    I have the same problem and everything appears to be up to date. So annoying!

    Don't they read these posts? Don't care maybe?