System Lockup Trouble- Can't reinstall windows xp sp2
I have been having trouble with system lockups. whenever I run Money 2000, Virus scan or spyware my system freezes. Need to hold power button for about 5 seconds to shut down. I have tried system restore, last known good, disk defragmenter and neither worked.
I have tried to reinstall windows, after I have selected to setup windows xp home edition a blue screen comes up and says cannot read cd rom drive. I put the disk in my dvd rom drive, restarted and keep getting the same message, cannot read cd rom drive.
Now whenever I reboot a black screen comes up telling me to choose between xp setup or to run xp home edition. after choosing to run xp home computer starst up fine but I still get lockups.
Tried installing xp pro sp1 but get the same cd rom error message as before.
I have a Dimension 8400 and I tried setting the boot order to boot from the disk but I'm getting the same message, Cannot read CD ROM drive. what do you think could be causing this?
osprey4
6 Operator
•
34230 Posts
518
0
Posted February 8th, 2005 17:00
What system do you have? Are you setting the system to boot from the CD (must be the master device if you have two)?
I believe you should try to stick with the OS that came with your system.