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JonesKale

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19 years ago

J

JonesKale

5 Posts

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9281

August 3rd, 2007 17:00

Vostro 1500 doing a clean install from Home Basic to Business

Hi, First of all, I apologize if this is in the wrong forum but I have a burning question/technical issue. I tried earlier today to do a clean install of Business on a Vostro 1500. Vista finishes installing but will refuse to boot up. It blue screens 1/2 way through the loading bar and immediately restarts. This continues to cycle and does not ever load Vista. I tried using ctrl+f11 for the dell system restore but it does not seem to work and I have even tried to go through the business DVD with the path d:windows;d:\windows\system32 d: CD Tools PCRestore to attempt to restore the computer to factory settings. It just comes back with that is not a valid batch file or something. I've also tried starting up the computer in safe mode but it also crashes so the lockup must be in a core file. I personally believe it to be the nvidia video card installed on it, and have posted on the nvidia forums. They turned me down and told me to go contact the OEM about the issue. So here I am. And finally my questions: -Is it possible to integrate the video driver (R159774.exe [found on Dell's support website]) into the Vista business install to try to fix the issue? or if that doesn't work -How the heck do I restore the laptop to factory settings? I did not delete the other partition that came with the system, I just installed business onto the OS partition. Thanks a ton -Jones
  • JonesKale

    5 Posts

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    Posted August 3rd, 2007 18:00

    Sorry for triple posting but it was getting pretty messy. This is the exact error message that occurred but I do not know why it would affect a notebook. Thanks! http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1924680&SiteID=17
  • JonesKale

    5 Posts

    843

    0

    Posted August 3rd, 2007 18:00

    Sorry for the formatting for the previous post, it didn't seem to save the way I typed it out. I've just turned off automatic restarts for booting and it gives me an error about my hard drive. Now I have no clue what is going on. If anyone can help it would be great. Thanks again. BTW (Stop 0x0000007B) Message Edited by JonesKale on 08-03-2007 02:21 PM EDIT 2: I came across this http://support.microsoft.com/kb/928632 but my notebook is not in RAID config.. so why would it have a driver? Unless it is for the partition.

    Message Edited by JonesKale on 08-03-2007 02:26 PM
  • 843

    0

    Posted August 3rd, 2007 23:00

    The reason you can not use the system image restore is when you did your install you formated the drive and deleted the image.as for you thinking it is the video card this is in my opinion may not be the problem either.did you try to run a repair from the operating system disk.also why did you want to do a clean install.
     
    Xps 410
    Windows Vista Home Premium
    Windows XP Pro SP2
    Windows 2008 Longhorn Server Beta 64 Bit
    Intel Core 2 Duo E6700 Conroe 2.66GHz
    3 Gig of Crucial Ram
    400 Gig sata HD
    GeForce 8800GTS 640MB
    UltraSharp 2407WFP LCD Monitor
    Creative ZS Sound Card
    Logitech Z-5500 505 Watts 5.1 Speaker

    Comp-TIA A+Certified.
  • JonesKale

    5 Posts

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    Posted August 4th, 2007 00:00

    Ironically enough, I wanted the file backup feature on Vista Business and had grabbed it before the notebook came. Yes I have tried the system recovery through the Vista DVD and if I cannot use the repair partition could I just get rid of it all together? I just wanted to know if Dell would send me hard copies of the software that was factory installed. Thanks again -Jones.
  • helmecj01

    2 Intern

    2412 Posts

    843

    0

    Posted August 4th, 2007 07:00

    Hi
    You can  request cds from Dell


    From Chris

    My computer
    Dell Dimension 1100
    Microsoft Windows XP Home SP 2
    512 MB of Ram
    Nvidia Geforce FX 5200 256MB
    Intel Celeron CPU 2.53GHz
    HDD WDC WD800BB-75JCO 80GB C:
    HDD Samsung SV2042H 20GB F:
    TSSTcorp CDRWDVD TS-H492C D:
    LITE-ON DVDRW LDW-851S E:
    Linksys wireless-G WUSB54GS With SpeedBooster
    Mozilla Firefox 2.0.0.6

    my security software
    VCOM SystemSuite 7 Professional
    Windows Defender
  • Mary G

    6 Operator

    20095 Posts

    843

    0

    Posted August 4th, 2007 13:00

    You should already have all the cd's to reinstall software. Any software you don't have the disks for were probably trial versions. However, until you get the operating system to work, don't mess with software.
  • 843

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    Posted August 5th, 2007 15:00

    JonesKale: To resolve your issue, go into the BIOS and change the SATA operation from AHCI mode to ATA mode.
     
    That will fix it, let me know if it does not.