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G2
Gekko-2015
2 Posts
0
1115
July 30th, 2015 04:00
Error:VNC:authentication failed: 1
Error:VNC:authentication failed: 1
receiving Error:VNC:authentication failed: 1
user name and password are correct in VNC
using iPad app and OS 10.8
498
0
Posted July 30th, 2015 05:00
I had checked the article link before I asked my question and it was not helpful as well as this forum.
498
0
Posted July 30th, 2015 05:00
Can you see if the following knowledge-base article resolves the issue for you?
http://pocketcloudsupport.wyse.com/e...ation-failed-1
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1319 Posts
498
0
Posted July 30th, 2015 05:00
Under the connection settings, do you have the username and password set? The operating system should be set to mac, and you should enter your OSX username and password here (do not use the VNC password here). Please let me know if this helps.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com