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Meckwell

updated

3 years ago

M

Meckwell

1 Message

0

518

January 14th, 2022 12:00

Lag when Gaming While my Laptop Plugged in

Lag when Gaming While my Laptop Plugged in

My Problem is : when i play cod warzone or any online game while my Laptop Plugged in there is too much lag and FPS Drop , when i remove the cable of charger & Play at battery i see that game is very stable and FPS reach to 100 and more 

i have try many solution but none of them fix my problem

My Specs : 11th Gen Intel(R) Core(TM) i7-11800H

Dell XPS 15 

Ram 16G , SSD 1TB , GPU RTX 3050 4GB

  • Jesse L (retired)

    10 Wizard

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    Posted January 28th, 2022 05:00

    Meckwell,

    Are you using the original adapter that came with the system?

    Please check the status of the battery and AC Adapter in BIOS.

    If available, connect another AC Adapter and check.

    Let us know if any external devices are connected.

     

     

    Jesse L (retired)

  • DELL-Cares

    Moderator

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    Posted January 14th, 2022 13:00

    Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Geoxps

    1 Message

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    Posted June 2nd, 2023 06:00

    I have same issue. Did you solve the problem?