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WD19TB Dock Making Static Noise
Hi
My WD19TB is making static noise. It goes like 'zzz zzzzzzzzzzzzzzzzzzzzzzz zz z zzzzzzzzzzzz z zz zzzzzzzzz zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz zz zzzzzzzzzzzzzzzzzzzzzzzz zzz zz zzzzzzzzzzzzzzzzzzzzzzzzzzz zzzzzzzzzzzzz zz zzzzzzzzzzzzzzz z z zzzzzzzzzzzzzz...'
It is connected with a 9500 XPS 15. The problem only and always occurs when the laptop is on.
Would you please tell me if there is a problem with my dock?
It is still under warranty tho.
https://drive.google.com/file/d/17l7dualRGlZQ53Xmh9rZrnxrCdVZlijk/view?usp=sharing
I recorded this 10-second noise. Would you download it and have a look?
DELL-Cares
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Posted January 19th, 2021 18:00
Please share the details as requested via private message for further assistance.
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19 Posts
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Posted January 19th, 2021 22:00
Sounds like coil whine to me. Do you get the same thing regardless of what you connect to the dock?
Good luck, mine has the whine too. And so does the replacement Dell sent me. I have to wonder if anyone actually plugged it in and listened for 5 seconds while "refurbishing" it. Sadly, it wouldn't surprise me to hear that they didn't, given the current reputation their QA has.
eslonim
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Posted January 19th, 2021 08:00
What else is connected to the dock? Does the noise persist it you disconnect other peripherals?
I have 2 docks that I use with my xps9500. They are silent