We're continuously getting "High water mark reached" and "Vnode High water mark reached" and complains from users. I understand this means the CAVA server or AV server is not processing the the requests from EMC agent fast enough. We currently only have 1 AV/CAVA server and would like to add another one. Can we configure the new one as load balancing or just redundancy? Also can I increase the threads setting? By default it's set to 10. We only have 1 active DM (the other is standby and not running virus agent) and the threads on the CAVA/AV server is set to 20. Can we pump this number up like 64 or 128 so that files can be processed faster? It seems like only 10 files are being processed simultaneously and the others are backed up causing slowness to users?
Our DART is 5.5.32-32. Our AV software if Symantic 5.2.0.
The new AV server will be automatically taken as load balancing as well as redundancy. Once you define the new AV server on the Celerra (viruschecker configuration on the data mover) - both the AV servers become ONLINE and balance the load in round robin.
Ensure that server_viruschk server_2 command shows both AV servers ONLINE.
For increasing the thread count, I think, you may consider increasing them little bit at a time and monitor the performance. Increase the thread to a very high number may also affect it adversely. You may also open a case with EMC Celerra Support to get their assessment and advise.
Thanks Sandip for a quick response. If we decide to increase the threads, we would also increase it on the AV server to. Is this correct? Since only one DM is active at any moment, should the threads from the CAVA agent still half of the AV server or can it be the same (I understand it can't be more).
nandas
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Posted March 11th, 2009 08:00
Ensure that server_viruschk server_2 command shows both AV servers ONLINE.
For increasing the thread count, I think, you may consider increasing them little bit at a time and monitor the performance. Increase the thread to a very high number may also affect it adversely. You may also open a case with EMC Celerra Support to get their assessment and advise.
Hope this helps,
Regards,
Sandip