I’ve been on the phone with Dell for 1 hour and 55 minutes. I’ve talked to 11 people. Literally, 11 people. I’m holding for the 12th person to answer now. Not a single person has been able to answer the simple question… Why didn’t the last 2 orders we placed ship?

This is unbelievable, and by far the worst customer service I’ve ever seen in my entire life.