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DellAMD

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DellAMD

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March 13th, 2023 15:00

100% charge lasts less than 2 hours

My Inspiron 3585 battery pack takes at least 2 hours to charge to 100% and in runs out less than 2 hours, one internet search engine tab and one word document (text only). (no videos or sounds)

QUESTIONS
1. Need to know what the cause of this ? battery /power pack problem / something else, 
2. is it a BIOS issue ? as the current version is
Dell inc. 1.4.0, 29/05/2019


I have tried to follow the ‘How to Update BIOS Dell (Official Dell Tech Support’) https://www.youtube.com/watch?v=2UqYmKsoSYE

And cannot find the actual BIOS update on
https://www.dell.com/support/kbdoc/en-uk/000197092/dell-drivers-and-downloads-update-release-schedule

From the youtube videos it states I need to do the BIOS upgrade from the oldest to newest version, and one at a time and allow the laptop to restart after each update, can you tell me
1. Where I can find these updates?
2. Is there a easier way to install the update, other than installing than one by one dating back to 2019?

 

  • ejn63

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    Posted March 13th, 2023 15:00

    Before you start updating anything, if this is the original battery in the system, it's over three years old.  What kind of capacity does it have left?

    Start a command prompt with admin privilege and type

    powercfg /batteryreport

    What are the current and design capacity numbers?

  • AdrianG001

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    Posted March 14th, 2023 01:00

    There are a great number of factors that determine battery life. Here's a couple of articles that help explain the different factors and what you can do to improve/extend it:

    www.dell.com/.../how-to-improve-your-dell-laptops-battery-performance

    www.dell.com/.../laptop-battery-faq

  • DellAMD

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    Posted March 14th, 2023 02:00

    From the battery-report:

    Current estimate of battery life based on all observed drains since OS install
    Since OS install 1:43:22 - 4:39:37


    DESIGN CAPACITY              41,998 mWh
    FULL CHARGE CAPACITY 15,527 mWh
    CYCLE COUNT                       -

  • ejn63

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    Posted March 14th, 2023 03:00

    The battery is well on its way to needing to be recycled -- it has only about 36% of its design capacity remaining.

    Given that the system is over three years old, that's no unexpected.

    You need  a new battery.

    https://www.parts-people.com/index.php?action=item&id=30293

     

  • DellAMD

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    Posted March 14th, 2023 03:00

    Hello, I have watched the links again. and I am not sure whether I can still improve the battery life  (  see my  battery status in the other reply)

  • ejn63

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    Posted March 14th, 2023 04:00

    Yes, batteries age starting at manufacture.  The only guarantee you have of a fresh battery is a reputable seller.

     

  • DellAMD

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    Posted March 14th, 2023 04:00

    i see a new battery is needed. is it a fact that batteries loses charge even if it is brand new?  if so, is there a way to know the battery I am getting is a fresh batch (ie not been sitting around for a while)?

  • DellAMD

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    Posted March 14th, 2023 05:00

    I see.  now we know the battery needs to be replaced.  I'd like to return to my other question, which was about updating the BIOS:

    'From the youtube videos it states I need to do the BIOS upgrade from the oldest to newest version, and one at a time and allow the laptop to restart after each update, can you tell me
    1. Where I can find these updates?
    2. Is there a easier way to install the update, other than installing than one by one dating back to 2019?'

  • DellAMD

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    Posted March 14th, 2023 05:00

    I cannot find a battery for my laptop, so apperciate  the link, can I ask, how to decide what battery will be suitable?

    As I had asked Dell and have been told need to get Techncal Support to install the battery? 

  • ejn63

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    Posted March 14th, 2023 06:00

    Use the part number in the link above to search locally.

    Service manual linked below.  If you do not want to or cannot replace the battery yourself, any local computer shop can do the job.

    https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3585-laptop/docs