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kskipper

updated

7 years ago

K

kskipper

2 Posts

0

574

June 4th, 2019 12:00

E6540 power adapter doesn't work

When I plug the power adapter into the outlet, the lighted tip lights up. As soon as I plug it into the laptop, the lighted tip goes out. The laptop doesn't turn on. 

 

I have taken the battery out and held the power button down and put the battery back in and tried again, still no luck.

 

Any thoughts?

 

  • Mary G

    6 Operator

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    20095 Posts

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    Posted June 4th, 2019 12:00

    Try removing the battery and leaving it out. Use the adapter alone without the battery. If that works, the battery is dead not the adapter. It is not worth the expense of buying a battery on this old model--if you could even find one. Use it without the battery as a desktop replacement until you buy a new computer.

  • kskipper

    2 Posts

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    Posted June 4th, 2019 12:00

    No luck with that.

     

     

  • nyc10036

    6 Operator

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    5640 Posts

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    Posted June 4th, 2019 14:00


    @kskipper wrote:

    No luck with that.

     

     


    The other possibility is that the DC jack board is bad.

     

  • U2CAMEB4ME

    6 Operator

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    6245 Posts

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    Posted June 4th, 2019 16:00

    Welcome to the Dell Community  @kskipper 

    Sorry but it sounds like the system board is shorted???

    Try removing the HDD, CD/DVD and battery.

    Then try connecting the AC.

    If it still goes out??? "System Board Short"

    Best regards,

    U2