UNSOLVED
1018
1
Posted August 23rd, 2021 05:00
The only way that's possible is if you have an active subscription to a tracking service like Computrace or Lojack for Laptops, or have installed something like Prey Project software. Otherwise, it is impossible.
1009
1
Posted August 23rd, 2021 06:00
Welcome to the Dell Community @Delosss
Come on people. "Wrong"
No one here has heard of "Find My Device"???
Find and lock a lost Windows device:
Look here.
https://www.dell.com/community/Inspiron/Laptop-stolen/m-p/7451039#M71510
Best regards and good luck,
U2
1008
0
Posted August 23rd, 2021 06:00
That works if "find my device" was turned on. If not, it won't work.
(I just looked at my Inspiron 5577 laptop and its not turned on).
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application1007
0
Posted August 23rd, 2021 07:00
I just checked 3 fresh W10 installs, on 3 different laptops and all 3 had the option turned on as default???
I have never turned it on, on any of my devices, yet they are all turned on.
Not sure what happened to yours.
Best regards,
U2
996
0
Posted August 23rd, 2021 08:00
Yep!!! My Find My Device is OFF on all five of my Windows 10 laptops with clean installation.
995
1
Posted August 23rd, 2021 08:00
Well then turn them on.
Yep!!! It still does not change the fact that the statement is wrong.
"The only way that's possible is if you have an active subscription to a tracking service like Computrace or Lojack for Laptops, or have installed something like Prey Project software. Otherwise, it is impossible."
Thank you for your help in proving so.
E6420XFR
7404
5414
Even my HP EliteBook.
Best regards and thank you for you support,
U2
967
1
Posted August 25th, 2021 07:00
ejn63, JOcean,
Since "Find My Device" is another option, should the solution posted be =
Find and lock a lost Windows device
If you have an active subscription to a tracking service like Computrace or Lojack for Laptops, or have installed something like Prey Project software.
DELL-Chris M (old account)
#IWork4Dell
871
0
Posted October 8th, 2021 05:00
Looks like during the new W11 install there is now the option to turn off "Find My Device"
Thats because with W10 and W11 it is set to on by "Default"
Best regards,
U2
JOcean
11 Legend
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12621 Posts
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69453 Points
1017
0
Posted August 23rd, 2021 05:00
ejn63 is absolutely spot on with that information. And if I may this Dell support page has further information. Note that Dell can list your system as stolen on your account but as ejn63 stated they have no way of tracking it.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop