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Solved!
Go to SolutionSTMicroelectronics Free Fall Sensor Code 10
My Free Fall Sensor can't get started. It always has Code 10 in the device manager of Windows 10. I installed the dell driver.
What can I do?
Responses (5)
Solutions (0)
DELL-Cares
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Posted January 4th, 2020 09:00
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Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceReply U2CAMEB4ME
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Posted January 4th, 2020 09:00
Welcome to the Dell Community @handictra
What type of hard drive do you have installed SSD or HDD???
To better assist you, the members and I would need the exact model number of your laptop/desktop???
Identify your Dell:
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
Reply I have installed a SSD. My Modell is a Latitude E5470 with i5-6300U.
Best regards, handic
Reply

U2CAMEB4ME
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Posted January 8th, 2020 13:00
@handictra
STMicroelectronics Free Fall Data Protection Driver:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=dfdp5&oscode=wt64a&productcode=latitude-e5470-laptop
Since you have an SSD the Free Fall Protection is NOT NEEDED.
If the driver does not remove the CODE 10 I would not worry about it.
SSD's do not have Head Stack Assembles!!!
Therefore there are no heads to emergency retract if the laptop is bumped or dropped.
Regards,
U2