Frank1990

updated

14 years ago

F

Frank1990

5 Posts

0

13197

January 9th, 2013 17:00

Cant get into Bios

I Just got a alienware Aurora maybe 3 weeks ago. Everything work fine, however I wanted to check the overclock setting. When I tried to get into BIOS by pressing f2 at the start screen, the screen just went gray and would not load bios. I also tried f12, and same thing. Any Suggestions

  • lynne4270

    2 Intern

    •

    445 Posts

    1048

    1

    Posted January 9th, 2013 22:00

    I had the same problem on my Aurora R4 the first time I tried to get into the BIOS.It turned out the problem was my keyboard. I replaced the keyboard and it came right up. If you have another keyboard you could use, it's worth a try.

  • Tesla1856

    10 Wizard

    •

    18077 Posts

    •

    71916 Points

    1048

    0

    Posted January 9th, 2013 17:00

    What kind of monitor and cable are you using? What port on back of Aurora?

    Sounds like the system might be having a problem with the display resolution/frequency change.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • osprey4

    6 Operator

    •

    34230 Posts

    1048

    0

    Posted January 9th, 2013 17:00

    Hi Frank1990,

    I'm going to move your message to the Alienware forum for more help.

  • Frank1990

    5 Posts

    1048

    0

    Posted January 9th, 2013 17:00

    DVI,  MNTR ASUS|LCD 23.6" 5MS VH242H RT

  • Tesla1856

    10 Wizard

    •

    18077 Posts

    •

    71916 Points

    1048

    0

    Posted January 9th, 2013 18:00

    If the Asus-LCD and cable works on another PC, it would point to a problem with the Aurora.

    When outside of Windows (like in the BIOS) there really isn't anything to config (video-wise) on the Aurora that would keep it from working. I think you are going to have to call phone support.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Frank1990

    5 Posts

    1048

    0

    Posted January 9th, 2013 18:00

    I tried other DVI ports,  and it is set to DVI. The color of the screen is a really dark grey, almost black If that help more

  • Frank1990

    5 Posts

    1048

    0

    Posted January 9th, 2013 18:00

    Also, I did update bios when I just got the PC but never attempted to go into bios until today

  • Tesla1856

    10 Wizard

    •

    18077 Posts

    •

    71916 Points

    1048

    0

    Posted January 9th, 2013 18:00

    Hmm ...

    Aurora DVI-1 port to
    DVI Cable
    DVI port on Asus-LCD

    ... should work.

    Go into Asus menus and make sure it's still set to DVI port. Maybe press Auto-Sync or Auto-Adjust.

    Only other thing I can think of is power-down and try other DVI port on Aurora.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Frank1990

    5 Posts

    1048

    0

    Posted January 10th, 2013 01:00

    Yup that worked, cant begin to understand why a keyboard would stop you from getting into bios

  • lynne4270

    2 Intern

    •

    445 Posts

    157

    0

    Posted January 10th, 2013 07:00

    Yes, that is a strange one.I gave the keyboard that wouldn't work on my Aurora to my Granddaughter who has a Dell computer and the f keys work fine on it.