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MANDROMEDAC
37 Posts
0
617
December 28th, 2009 03:00
error message
hello
every time i switch my dell xps 630 on i get this error mesaage
1394 cable not connected
and my firewires dont work---how do i solve this please
thanks
Responses (3)
Solutions (0)
MANDROMEDAC
37 Posts
151
0
Posted December 28th, 2009 11:00
thanks for reply
the os is vista ultimate 32bit
the error is there before windows loads
i think openning the computer is the right way to go cause ive tried everything else and i heard of a solution like that before something to do with resetting the jumper
i tried reinstalling os with no luck
so i need to know how to reset the jumper or reseat the connectors as surgested
thanks

TheRealFireblad
4 Apprentice
•
4639 Posts
151
0
Posted December 28th, 2009 07:00
What OS are you using?
Has it only started displaying the error message recently?
Have you done anything which might have (inadvertently) caused it - i.e. uninstalled a program?
Do you have to install particular software/drivers for your firewire products?
You might get away with doing a System Restore, to a date/time just before you started seeing the error message?
But you may have to reinstall the chipset drivers - since it's those which (primarily) control the USB and firewire ports.
You should have them on a disc you got with the system, but you can get the latest drivers off the XPS 630 'Drivers & Downloads' page.
Be sure to select the appropriate OS/version first though.
Let us know if they help or not?