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jc14

updated

13 years ago

J

jc14

1 Message

0

2550

September 27th, 2013 20:00

C400 screen problem

My Latitude C400, displays a horizontal 2inches high white line on the bottom part of my screen. Can someone tell me of what may be the cause and possibly the solution. Thanks In advance

  • DELL-Appu S

    6 Operator

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    Posted September 27th, 2013 21:00

    Hi jc14,

    Is the line all over the screen? Please check if the line is visible in BIOS. 

    • Power off the computer
    • Restart the computer, tap ‘F2’ key on the Dell logo
    • This will take you to the BIOS screen
    • Please observe the line.

    Also, check if the line is visible on the Dell logo. Simply restart the computer. When the Dell logo appears, check if the line if visible.