Hardi.Ahmed

updated

11 years ago

0

11835

June 22nd, 2015 14:00

Latitude | E5510

Hello dears,

I have a Dell Latitude E5510, recently I change the keyboard and I installed anew backlight keyboard.

my problem is: the backlight of the keyboard is not working, even I used different ways in troubleshooting (reinstalling new fresh of windows, updating the drivers from dell & self test from bios). but still not working!

much appreciate your kind advice!

Best regards,

  • ejn63

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    Posted June 26th, 2015 05:00

    It'd require a mainboard replacement -- the ultimate connection is made on the system board, so you'd need a board from a system that originally came with the backlit keyboard.

  • ejn63

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    Posted June 22nd, 2015 17:00

    If the system did not come with a backlit keyboard, the pins needed to power the backlight are missing from the system - look on the far right side of the keyboard and you'll see the three power pins.  You'll also see there's no connection for them in the chassis.

    The only way this model supports a backlit keyboard is if it's ordered with one from the factory.

  • 902

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    Posted June 26th, 2015 02:00

    Hi,

    thanks alot for the great information, actually before I bought this back-light keyboard I checked with some technical guys (dell partners), they said this is possible to replacing un-backlight keyboard with the back-light keyboard.

    there  is no pins in the old keyboard meanwhile I can see it from the new one.

    one more question: is possible to replace the chase part (this part that the keyboard is connecting to)?

    BR,

    Hardi

  • 902

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    Posted June 27th, 2015 07:00

    Hi,

    thanks alot for the reply,

    one more question;  what is the power requirement for light the keyboard interm of Amps & Volt?

    BR, Hardi

  • ejn63

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    Posted June 27th, 2015 08:00

    Likely 5V but it's unlikely to have been published anywhere, so you'd need to test the system to find out.