I just took delivery of my new Dell U2715H and unfortunately there's a black unresponsive pixel on the upper right sight of the screen. It's not visible on a black background, but can be seen quite clearly with any other colour - especially white - which means that using Google or any word processing platform makes it stand out like a sore thumb. I have so far done the following:

Ran through all the self-diagnosis options within the monitor's settings twice now.

Removed all cables and held in power button for 15 seconds twice.

Tried all different connections (HDMI, Displayport).

Tried PixelHealer & JScreenFix programs for 1 hour each.

The problem persists which leads me to believe I have a dead pixel. I have only just registered my Amazon-bought monitor with DELL today (it arrived today) so the email said it may be 15 days before I hear from them. Would I be a candidate for a replacement? Is there any way to guarantee the replacement would be defect-free? Having paid £380 for a new one I would like a new replacement. I think that's fair.

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