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Hi All,
After upgrading from 7.3.2 to Networker 7.5, our backup jobs are getting failed
I am attaching the logs of Failed Job.
What will be the reason?
NDMP Backup :
==============
savegrp: suppressed 2 lines of verbose output
42910:nsrndmp_save: Performing Non-DAR Backup..
42952:nsrndmp_save: encshare.encnet.com:/PRDHFS NDMP save running on 'encsafe.encnet.com'
7136:nsrndmp_save: (interrupted), exiting
42751:nsrndmp_save: Tape server halted: The backup is aborted by operator.
42619:nsrndmp_save: NDMP Service Warning: Backup was aborted
42617:nsrndmp_save: NDMP Service Log: server_archive: emctar vol 1, 302622 files, 0 bytes read, 64310845440 bytes written
42913:nsrndmp_save: Save session closed with NW server successfully
aborted due to inactivity
LAN Backup :
==============
1) Cannot determine status of backup process. Use mminfo to determine job status.
aborted due to inactivity
2) 1 retry attempted
aborted due to inactivity
After upgrading from 7.3.2 to Networker 7.5, our backup jobs are getting failed
I am attaching the logs of Failed Job.
What will be the reason?
NDMP Backup :
==============
savegrp: suppressed 2 lines of verbose output
42910:nsrndmp_save: Performing Non-DAR Backup..
42952:nsrndmp_save: encshare.encnet.com:/PRDHFS NDMP save running on 'encsafe.encnet.com'
7136:nsrndmp_save: (interrupted), exiting
42751:nsrndmp_save: Tape server halted: The backup is aborted by operator.
42619:nsrndmp_save: NDMP Service Warning: Backup was aborted
42617:nsrndmp_save: NDMP Service Log: server_archive: emctar vol 1, 302622 files, 0 bytes read, 64310845440 bytes written
42913:nsrndmp_save: Save session closed with NW server successfully
aborted due to inactivity
LAN Backup :
==============
1) Cannot determine status of backup process. Use mminfo to determine job status.
aborted due to inactivity
2) 1 retry attempted
aborted due to inactivity
Honestly, if there is a network problem, I would fix that first. From the GUI's online help:
Inactivity timeout - The number of minutes of inactivity before the group of saves concludes that a client machine is (presumably) permanently hung. A value of zero indicates that no inactivity checking is done. The value is ignored by synthetic full level backup. If you really need a higher value than 30 mins, you can increase it, of course. BTW - the max value is 1000 mins (16 hrs) ... and unfortunately 0 . However, by setting it to 'forever' you just give up control. So you might never detect a hung client. Not really the best idea.
Fine. Now what is the issue? - backup aboted due to inactivity?
If this is true (we still do not really know), try to find out whether the backup always fails with the same file.
Run a manual "save -v" or "savegrp -v" to see more details.
Meko2
4 Posts
5167
0
Posted March 28th, 2009 06:00
EMC had me change the Inactivity Timeout to 0 on the Group properties, Advanced tab for the job set. Once changed, everything is once again backing up just fine.
EMC did note that there has been some reported issues in the communication between the agent and networker server on 7.5. I would have gone back to 7.4 SP4 if this had not fixed my issue.