Hello!

I have a smiliar problem as many others when my wireless all of a sudden stoped working.

In my networks connection it says that it is not connected even thought i try to disable and then enable the device nothing changes.

I have used some tips from other threads and have for example unchecked the save battery option of turning of the device in device manager, restarted the computer but its still not working.

Its a inspiron 15 3520 and its running in desktop mode

The repair option that my computer gives me is obviousely not working and here is what the network diagnose says:

PrintWindows Network Diagnostics Publisher details

Issues found
Wireless capability is turned offWireless capability is turned off Not fixed Not Fixed
Turn on wireless capability Completed
 

Issues found Detection details

6 Wireless capability is turned off Not fixed Not Fixed
 
Turn on wireless capability Completed
 
Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.
InformationalNetwork Diagnostics Log
File Name:  4111C0EE-A59D-463C-A54D-73014DE0F5D5.Repair.1.etl
 
 
 

Detection details Expand

InformationalDiagnostics Information (Network Adapter)
Details about network adapter diagnosis:

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)
   Manufacturer  . . . . . . . . . : Qualcomm Atheros Communications Inc.
   Provider  . . . . . . . . . . . : Microsoft
   Version   . . . . . . . . . . . : 3.0.0.130
   Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
   Inf File Date . . . . . . . . . : Wednesday, July 25, 2012  8:37:08 PM
   Section Name  . . . . . . . . . : ATHR_DEV_OS61_3119d.ndi
   Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_02091028
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9

 
 
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
 Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7
 Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)
 Interface type: Native WiFi

Connection incident diagnosed

List of visible access point(s): 0 item(s) total, 0 item(s) displayed

Connection History

 Information for Auto Configuration ID 1

  List of visible networks: 0 item(s) total, 0 item(s) displayed

  List of preferred networks: 0 item(s)

 
 
InformationalDiagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: c8722f0d-6b3e-4973-844c-411845217eb7
 Interface name: Dell Wireless 1703 802.11b/g/n (2.4GHz)
 Interface type: Native WiFi

Result of diagnosis: Problem found

Root cause:
Wireless capability is turned off

Detailed root cause:
Radio is off (HW switch)

Repair option:
Turn on wireless capability
Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer.