Purchased a new dell 7780 last year in July. Specifically told the sales lady that my intention was to increase the ram,paid an extra $1000 to have 2-32 ram cards so that I can eventually put in 2 64 ram.

Did not get the laptop up and running until December do to other commitments. Emailed the sales lady paid $3200 for 2 x 64 ram. My computer guy tells me they sent wrong ones not fitting

After being lied to for 5 weeks. Finlay got a manager who really did nothing as well to remedy the problem which is that the laptop I bought has SODIMM and new is CAMM will not work. I blame the sales lady personalty she should have told me about  this. I paid $7000 for this and now I'm told oh well we can sell you another laptop with 128 ram for $7K

On top of that having screen issues with random freezing in middle of work or screen going dark 

Had 6 dells before no issues. This one is a piece of junk that I don't know what to do with