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Jeffwd1965

updated

17 years ago

J

Jeffwd1965

1 Message

0

635

February 28th, 2010 17:00

AIO924 communication issue

I have inherited a 924. I hooked it up and it worked fine.

 

The ink cartridges needed to be replaced so I ordered and received the cartidges this weekend.

As soon as I installed the new cartridges, the printer stopped working. I get an error saying "Communication Not Available"

I have unplugged the poswer supply, disconnected the USB cable, restarted my compueter, uninstalled and reinstalled the printer. . . Still gett the same error.

I am running Vista

I have the original installastion disk.

There are no error messages on the printer itself.

 

HELP!!!!!