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bonemike

updated

14 years ago

B

bonemike

2 Posts

0

73461

July 15th, 2012 14:00

Dell V525w "offline"

Wireless connection between my new (5 weeks old) Dell windows 7 OS computer and new (also 5 weeks old) V525w printer has required deletion of printer and reinstallation almost weekly. Although all other wireless functions (scan) work fine, it will not print anything from my computer, and continues to show a queue of documents waiting to be printed when the device and drivers window is opened. When this happens the printer is listed as "printer offline". It's a pain to have to reinstall the printer every few days; I just follow what the phone/tech support has done in the past and it restores printing from my computer. I can find nothing about why the printer goes "offline" in support info, or what I could do in a simple fashion to take the printer back online, if that's what's needed. Interestingly I can still print from my Apple computer also on the wireless network when I can't from the PC.