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Gadrin

updated

19 years ago

G

Gadrin

18 Posts

0

3070

March 27th, 2008 16:00

Reinstall

I bought my Ispiron 1501 with Office 2003 + MS Access.

 

I just re-installed Office 2003 and found there's no MS Access on the CD.

 

Where is it ? This is the first time I opened the CDs and there's no MS Access CD.

I'm not paying these guys for something they didn't send me. 

  • ConesE

    2 Intern

    •

    131 Posts

    145

    0

    Posted March 27th, 2008 18:00

    Does the CD say "Microsoft Office 2003 Standard" or "Microsoft Office 2003 Professional?"

     

    Access is a part of the Professional version and is not in Standard. 

  • Gadrin

    18 Posts

    145

    0

    Posted March 27th, 2008 18:00

    Office Basic 2003

     

    The trouble is when I bought the PC, I think I paid $100 more to get Access Installed and it came

    that way. The Office Basic CD only has Excel, Word and Outlook.

     

    I spent 30 minutes on the phone with their Tech Support and they say the xpress service code for

    my order doesn't specify that.

     

    It figures.

     

    Luckily I have an older Gateway Laptop with Office 2002 Professional on it, which has Access & Powerpoint.

    Its gone, but I still have the CD rom.

     

    Until I find my copy of the receipt that shows my entire order.