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Troy Laack
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January 15th, 2008 14:00
Explorer problems
I strongly suspect that my Dell Dimension E521 has a virus that keeps opening new Internet Explorer pages when I go on the Internet. Any idea on how to fix the problem?
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Bugbatter
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20487 Posts
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Posted January 15th, 2008 14:00
Try Super AntiSpyware. If you do not routinely clean cookies and temporary internet files this could take a while. Some users have reported scans taking over 24 hours.
If you use CCleaner first, that will clean/eliminate cookies and temp files, thus making the SAS scan shorter.
Download and scan each user profile with CCleaner:
http://www.ccleaner.com/download/builds
** Select to download the SLIM version.
**Because CCleaner removes everything in temp folders, if you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.
1. Before first use, select Options > Advanced and UNCHECK
" Only delete files in Windows Temp folder older than 48 hours"
2. Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.
In the Applications Tab:
• Clean all in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.
3. Click the " Run Cleaner" button.
4. A pop up box will appear advising this process will permanently delete files from your system.
5. Click " OK" and it will scan and clean your system.
6. Click " exit" when done.
REBOOT.
Download and scan with SUPERAntiSpyware Free for Home Users
If that does not help, post a HijackThis log on the Hijackthis board. Be sure to read the "HOW TO..." instructions at the top of that board.