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badarts

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21 years ago

B

badarts

7 Posts

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9319

October 14th, 2005 15:00

Trojan.Vundo Virus

Help!  I have been trying to get rid of the vundo virus.  I downloaded the removal tool from the Norton website but when I ran  the removal tool said there was no virus found but norton antivirus says there is (I also see it). Since the removal did not work, I tried the next step Norton recommended - I put the computer in safe mode and now I can't get out of safe mode (tried all the options listed but none of them work) and don't even have a start button on the task bar at the bottom.  I tried putting in the windows xp disc and nothing comes up from the cd (can't do a "run" since I don't have the capabilities in safe mode).  Any suggestions what to do would be appreciated!!!!  Thanks
  • P

    pettay

    14 Posts

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    Posted October 14th, 2005 15:00

    i know what you mean.  there is a place in this forum where people have gotten help, but it's so far over my head that i am afraid to try it.  i have it too.  now for an entire week.  i pray norton comes up with a fix.  i don't know how to reformatt my hard drive and that may be the only option.  please let me know if you hear of anything that is not so difficult.  good luck to you.
  • K

    ky331

    5 Journeyman

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    Posted October 14th, 2005 16:00

    i can't offer any help in getting you out of safe mode, but the following thread has helped many people get rid of the trojan.vundo virus (often corresponding to  WinFixer)
     
  • P

    pettay

    14 Posts

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    Posted October 14th, 2005 16:00

    control-alt-del     there is a tab where  you can click back out of safe mode.  i think.
  • M

    Mary8435

    14 Posts

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    Posted December 2nd, 2005 00:00

    :womansad:hey do u know how to get it off plz i need t o get it  off know
  • B

    badarts

    7 Posts

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    Posted December 2nd, 2005 00:00

    You can go to the other part of the forum and it will tell you exactly how to do it or now Norton Antivirus has a removal tool - go to that site and download the removal tool and follow directions (probably the easiest).
  • K

    ky331

    5 Journeyman

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    Posted December 2nd, 2005 10:00

    the Norton removal  tool was just updated to version 1.5 , and hopefully will be more effective now.

    a better alternative might be to use VirtumundoBeGone.   here's the full directions for both:

     

    Download [but do *NOT* yet run] FixVundo from

    http://securityresponse.symantec.com/avcenter/FixVundo.exe

    [we'll have you run it later]

    Note: If you have previously download this file on another occasion, please download it again, to be absolutely sure you have the most current version.

    ********************

    Next, download VirtumundoBeGone from:

    http://secured2k.home.comcast.net/tools/VirtumundoBeGone.exe

    * Save it to your Desktop
    * Close all running programs (including your Internet Browser)
    * Double-click VirtumundoBeGone.exe on the desktop
    * Follow the directions as indicated

    please be advised that this program will generate a "BLUE SCREEN OF DEATH"... this is an expected/necessary part of the process, so don't be surprised when it happens.

     just reboot if your system "jams"

    *********************

    After rebooting, it's now time to run FixVundo (which you had downloaded earlier).

    Make sure all other programs, including your Internet Browser, are closed.

    Double-click the FixVundo.exe file to start the removal tool.

    Click Start to begin the process, and then allow this tool to run.

    Important: Do not launch any new applications while the tool is running!

    Reboot your computer.

    Run the FixVundo removal tool again to ensure that the system is clean.

     

     

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