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queenlyona

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19 years ago

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queenlyona

3 Posts

0

2518

November 7th, 2007 19:00

Winantispyware is attacking my system Help

Hi,
 
I am new to this forum, but I have a big problem.  I have a Dell deminsion I think it is a 4600?  Not to sure I have had the computer for about 5yrs now & I love it.  The other day I was on the computer and I was getting a ton of pop ups and one was from the Winantispyware 2007.  I made the mistake of actually installing this mess on to my computer... Big mistake I know I feel stupid..please do not rub it in. I have since uninstalled this off my system but it is still running really slow and I am still getting pop ups.  I have read a few things on the internet about how this is actually spyware and to beware.  I do not know how to get rid of this any help would be greatly appreciated.  Oh I am running Norton antispy and virus protection currently.  Which I downloaded from my internet provider At&t.  Please help me...!!!!
  • K

    ky331

    5 Journeyman

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    Posted November 7th, 2007 20:00

    Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2]   installer   from
     
    Save it to your Desktop.
     
    Double-click on the     HJTInstall.exe    file you just downloaded, and click on the   Install   button, to install HJT in the suggested/default folder,
    C:\Program Files\Trend Micro\HijackThis
     
    ( As part of the installation, a shortcut to the HJT   program  will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future ---
    you only need to run the  program  again, but not the  installer ] ).
     
    After installation, HJT will automatically open and start running.  
    [If this is your   first time  running HJT, please read and accept the EULA (End-User License Agreement)]
     
     
    Click on  Do a System Scan and Save a LogFile

     

    This will automatically open NotePad

     

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

     

    Then go to the forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

     

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

     

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.  

    Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.

     
    When you submit your HJT log, please make sure the box under your text which shows "Automatically convert carriage returns to HTML line breaks" is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large "jumble".
     

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.


     

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