I have bought Dell Vostro 3510 received on Nov24th 2021. It got damaged and I was disappointed, so discided to return the laptop. I have returned the laptop and it got completed for 70 days, still, I did not receive the refund amount.

When I talked with customer care there no one is giving a proper response either they were put on the hold or wrongly directed to the team.

Customer care says email communication only if sent email they will say silly reasons like an issue with your account for a refund.

I have given canceled check it has proper details.

I will copy the email also

Response from the Dell

This email is regarding your refund request for Dell Order# . We are updated that there is an issue with your account for a refund. We are working with the backend team to fix the issue. I will update you once it is fixed. 

My order number 
Dell Vostro 3510


This amount I have taken loan I need to pay the interest last 2 months am paying unnecessary paying interest to the bank. Could you take this process the refund soon?